Pure Pride.co.uk

 

Terms & Conditions

Terms & Conditions

Please read the following terms and conditions of sale carefully before ordering products from us. By purchasing goods from us, you agree to these terms of sale. These terms do not replace or affect your statutory rights. In these terms, "you" and "your" refer to the customer and "we", "us" and "our" refer to Pure Pride.

  1. Order Acceptance
    1. A contract for the sale of product(s) you order from us is only created once we have e-mailed you confirmation that your order has been despatched, this is when we will charge your card.
    2. Orders are subject to availability.
    3. We will not be legally bound by any factual or typographical errors on the website or other promotional materials.
  2. Price and Delivery
    1. The price you will pay for the goods is the price in the e-mail confirmation.
    2. You shall be given an estimated time for delivery at the time your order is placed. If the goods are not available for delivery within 30 days of being ordered you shall be entitled to cancel your order without incurring a charge. Where goods become available for delivery at different times we reserve the right to deliver them in stages.
    3. Once the goods have been delivered to you, you will hold them at your own risk and will be liable for their loss or destruction. We will not be liable for the loss or destruction of the goods once they have been delivered to you.
    4. If you decide you do not require the goods, you may return them to us within 8 days from the despatch date provided they are returned in their original packaging and in perfect condition. Goods must remain sealed, and must contain all component parts. If any goods are returned damaged we reserve the right to levy a charge commensurate with our costs of processing the sale.
    5. we'll send you an e-mail to let you know when we've dispatched your order. Your order should arrive within not more than 28 working days of dispatch. This maximum delivery period shall have elapsed before we will consider claims for lost in transit consignments.
  3. Promotions
    1. All promotions online are subject to removal without notice.
    2. All promotions are on a "While Stocks Last" basis.
    3. No purchase price is guaranteed until the order is despatched.
  4. Liability and Disclaimer
    To fullest extent permitted at law and except in respect of death and personal injury caused by negligence on our part or on the part of our employees we shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty condition or other term or any duty at common law or under express terms of the contract for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by negligence on our part or the part of our employees or agents or otherwise) which arise from or in connection with the use of the website, the supply of goods or their use or resale by you, and our entire liability under or in connection with the contract shall not exceed the price of the goods, except expressly provided in these conditions. This does not affect your statutory rights.
  5. Force Majeure
    We reserve the right to delay delivery or to cancel the order or reduce the volume of the goods ordered by you (without any liability to you) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control including without limitation acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic, lock out, strikes or other labour disputes (whether or not relating to either party's work force), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials Provided that if the event in question continues for a continuous period in excess of 14 days, you shall be entitled to give us notice in writing to terminate the order.
  6. Invalidity
    In the event that any clause in this contract is deemed to be unenforceable, the enforceability of any other part of these conditions will not be affected.
  7. Variation
    These terms and conditions cannot be varied except in writing signed by an authorised person at. purepride.co.uk
  8. Governing Law and Jurisdiction
    This Agreement will be governed by and construed in accordance with English Law.

Credit Card Security

Credit/Debit card information is encrypted and authenticated using Secure Socket Layer (SSL) protocol. SSL allows for information to be sent and received securely over the Internet. When a SSL connection occurs, security features within the browser and the server create a secure connection, in which all information shared is encrypted and de-crypted by only the intended recipients, ensuring that all data and transactions are secure as they are communicated over the Internet.

 

Shipping And Handling

UK SHIPPING ONLY- Items are shipped via Royal Mail First Class Post, Royal Mail Recorded First Class Post, or Parceline Next Day Courier Service


Privacy Policy

We do not disclose buyers information to third parties, nor do we send out marketing material. The only time personal data would be disclosed to a third party, would be if this was necessary to complete your transaction with us. Information given at the time or ordering, or from e-mail/telephone contact, is collected lawfully by Pet Company and in accordance with the Data Protection Act 1998. We need to collect this information in order to process the transaction, fulfill your order and provide you with the services you expect. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Any enquiries regarding privacy matters, should be directed via e-mail to: admin@purepride.co.uk .

 

Returns Policy

Items will be refunded in full, providing they are returned in good condition, with their original packaging and within an 8 day period of you receiving the goods. We cannot accept any responsibility for the goods until they actually arrive back to us, so it is recommended you return the items by Recorded Delivery or another service which insures against loss or damage. The original shipping costs of your order and any postage/shipping costs incurred by you in returning the product to us, are non-refundable.

 

 

Cats Dogs Pet Beds Cushions Animal Style Pet Toys Items in Cart:
Total: Customer Service
9am-5pm Mon-Fri
01233 634697
admin@purepride.co.uk